Inclusive Communications Toolkit
ODI & EFC Guide
Author ODI & EFC Team
Published May 2022
Funder Dept. of Children, Disability and Equality
A scoping toolkit on a key elements of inclusive communications across a number of areas in relation to work
As an organisation we communicate in so many ways, whether that’s internally with our teams and colleagues or externally with our customers and clients. Ensure how we communicate can be accessed by everyone is a vital pillar of inclusive business.
This toolkit provides guidelines for creating inclusive and accessible communications to support individuals with disabilities in various contexts, emphasising the importance of removing barriers in how we communicate. The topics that are covered as part of this include:
- Medical vs. Social Model of Disability
- Language Matters​
- Communication Barriers (visual, auditory, physical, neurodiversity).
- Colour and Contrast
- Images and Alt Text
- Text Accessibility
- Accessible Formats (printed documents, digital documents, presentations, meetings, emails, and social media)
- Accessible Websites
If you are interested in our Inclusive Communications Toolkit, you might also find our guide on Reasonable Accommodations Passport useful or our research on Employer’s Cultural Competency of interest, as this discussed communicate across cultural difference.
